Our responsibilities to you:

  • To deliver a design solution which meets your brief
  • To endeavour to provide a prompt and friendly service
  • To keep you informed throughout the process and what is required from you.

Your responsibilities to us:

  • Complete a brief with clear instructions
  • Make sure that all necessary copy and photos are supplied on time in the correct file formats and text as a word document, images as either jpg, tiff or EPS files with a minimum resolution of 300dpi.
  • Make sure that any material supplied for inclusion does not infringe upon the intellectual property rights of any third party, and that it meets the legal requirements of the Fair Trading Act and any relevant codes of practice.
  • You must complete and return all material for signoff or feedback when required to meet the printing deadline

Payment terms:

Unless otherwise agreed the following payment terms apply.

  • An initial deposit of 20% payable on signing of agreement.
  • Billed monthly thereafter with payments due 20th of month following date of invoice.
  • Failure to pay by due date may result in collection agents costs being added.